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Flood or Water Damage: What to Do?

By May 25, 2017 2 Comments

What To Do When You Have a Flood or Water Damage


10 Tips on How to Deal with Water Damage

Need Emergency Water Service? CALL (619)562-3800


So you had a flood or water damage in your San Diego home, and you’re thinking, “WATER DAMAGE, what to do?!” or “Where is there a water damage cleanup company near me?!” Having a flood or water damage in your home can be a difficult process, especially when you do not have contractors who are on your side. We are here to help. Here are some water damage tips on what to do when you have a flood:

  1. Pick up the phone and call a professional water mitigation company!

    As a 24 hour emergency service, Flood Busters® (619)562-3800 team of trained water damage technicians to move out at a moments notice.

DO NOT: Don’t wait! Within minutes water can absorb into and behind shower walls, shower tiles, under carpet, baseboards, ceilings, hardwood floors and more! In addition, the longer you wait, the longer the water damage drying process may possibly take. After forty-eight hours, mold spores may begin to grow. By quickly calling a professional, you can potentially avoid further water damage costs and a shorter water damage restoration window.

Flood Busters: (619)562-3800

  1. Your water technician arrival.

When your water damage technician arrives, give them a brief description of the damage in your home. Correspondingly, our technician will give you a run down of the water damage cleanup. However, a licensed plumber may be necessary to locate the water leak or source of water damage. Our goal is to keep you informed and provide you with the best of customer service.

DO NOT: Do not try to extract water with a household vacuum cleaner. Crews will arrive with the proper water damage equipment. Also, avoid using televisions, lamps or any electrical equipment while standing on wet floors, especially concrete.

  1. Flood & Insurance

Filing a claim? Will your insurance cover the water damage? You might want to know what your water damage deductible may be in the event of a flood or water damage in your home. Moreover, if you are unsure or unfamiliar with the claims process or have any water damage insurance questions, our team can assist you. We are experts in the industry and are here to help you!

DO NOT: Do not try to stay in your home if there is extreme damage, such as sagging and falling ceilings. Your insurance MAY cover a hotel stay. If so, you may need to cover the expenses initially and request reimbursement by your insurance company later. Therefore, keep track of all expenses such as the hotel receipts, meals and anything that might relate to you and your family’s displacement from your home. Keep them in a safe spot and keep in touch with your adjuster about any caps or coverage limits.

  1. Water is HEAVY!

Our team of trained flood experts know how to properly handle materials and furniture that has been soaked by water.

DO NOT: You may have water under your carpet or water soaked in your hardwood floors. Do not attempt to cut out or lift these areas. Water is heavy, to avoid injury to yourself or anyone else, leave it to the water damage experts.

  1. Water damage to your ceiling?

Be cautious of rooms with wet ceilings! We advise you to keep out of these areas, ESPECIALLY if the ceilings are sagging. Technicians might need to turn the power completely off, at which point our team of water damage experts can bring the necessary water damage equipment in order to begin the cleanup and water damage home repair process.

DO NOT: Do not turn on any ceilings fans, ceiling lights or ceiling fixtures.


Mold spores may start to grow within 48-72 hours. Water damage can occur behind shower tiles, behind your shower wall and other places that are not easily visible. If you do not have experts out quickly, mold spores can spread throughout your house causing further damage. If mold does happen to appear, our water damaged experts will cleanup the water damage and mold professionally.

DO NOT: Do not clean the mold with bleach. A lot of people are under the assumption that cleaning mold with bleach will suffice. When you have a flood in your home, it is likely that the water has breached drywall and possibly wood. After all, bleach CANNOT be cleaned off of non-porous materials like drywall and wood with bleach. Flood Busters® has a special solution that is used in order to clean and treat these areas for mold. A special coating is then sprayed over the contaminated areas once they are cleaned in order to prevent any other mold from the water damage from growing.

Some possible symptoms of mold: trouble breathing, sinus problems, watery or itchy eyes, sneezing, coughing, headaches.

Mold can be hidden and growing behind your walls.


  1. Water Contamination

Depending on the source of the water damage, water flood or water leak, the water might contain contaminants. There is the possibility of dangerous pathogens within the water, along with the possibly residual odor and bacteria aftermath. If not treated correctly, it may cause possible health problems. Our team of certified water damage professionals can determine what category your water damage fits in to.

DO NOT: Do not assume the water is clean! There are three types of water categories for a flood or water damage. Category 2 and 3 contain a certain degree of contaminants that might make you sick. If you have a category 2 water loss or category 3 water loss, larger affected areas may need to be removed in order to keep you and your family safe.

Toilet Flood

  1. The water damage drying process takes time.

Special water damage equipment is brought in order to reduce further damage and costs to your home. Our industry trained water damage experts have tools to measure the level of saturation. They often find areas that are saturated that look fine to the naked eye.

DO NOT: Do not think that opening windows or blowing fans throughout your house alone can fix the problem! The drying process requires a specific low humidity in order to accomplish a proper dry out. A do it yourself dry out may result in further damage and possible growth of mold throughout your home to areas there were not even primarily affected by the initial water damage loss.

  1. Flood in an apartment or condo?

Noticing water spots on your ceiling? You may have potential water damage from an upstairs condo or water damage from an upstairs apartment. Contact your neighbor to verify if they notice any water damage in the area. The water damage may be in an area that is not visible from the upstairs unit. They could have water damage under their carpet or water damage under their sink. Get someone on your side! Contact a plumber or a water damage expert to see if there is an actual water damage problem. If so, contact your insurance. In most cases, if the water damage is coming from the upstairs condo or upstairs apartment, their insurance could possibly cover any damage to your unit. At Flood Busters®, our company take pictures of the water damage, provides water damage logs and other documentation in order to help you and your neighbor with coverage.

DO NOT: Do not try to penetrate the ceiling yourself. As mentioned above, remember also to avoid using ceilings fans, lights or anything electrical that is around the possible water damage area.

  1. Floods in San Diego

As a result of living in San Diego, it is hard to imagine San Diego’s weather as the source of water damage in your home. However, the recent storms in January could potentially cost the county more than $5 MILLION dollars. In the event of a storm, homeowners might notice water damage to their ceilings, water damage under windows and water damages to doors. Water may seep in through openings!

DO NOT: Do not leave windows and doors open during a storm! If you use sandbags make sure they are properly filled.

If you have flooding or water damage in your home and live in San Diego County (We cover as far South as San Ysidro, Chula Vista, Imperial Beach and Eastlake and as far North as Oceanside, Carlsbad, Vista, Escondido, Encinitas and Ramona. We also cover the coastal communities, La Jolla, Pacific Beach, Ocean Beach, Solana Beach, Mission Beach, Del Mar, and Coronado to El Cajon, Santee, Lakeside and Alpine.) call Flood Busters  (619)562-3800 today. Think you are outside of the zone or just looking for information, do not hesitate to give us a call! We are a 24/7 emergency service and are waiting for your call. Lastly, if you are looking for water damage restoration or repair companies, make sure they are registered with the California State License Board and have a valid license.

Should you have a flood or water damage in your San Diego home remember, Flood Busters® knows what to do. We Ain’t Afraid of No Flood®!

Flood Busters® (619)562-3800

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